T-Mobile Takes Responsibility for Its Devices Containing Carrier IQ

On Thursday, T-Mobile USA Inc. and Motorola Mobility Inc. confirmed that some of their mobile devices did, in fact, contain Carrier IQ Inc. software that collected user data. The admission comes in response to calls from U.S. lawmakers to beef up safeguards of customer privacy. According to a report from Bloomberg, approximately 450,000 T-Mobile customers …   Read More

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On Thursday, T-Mobile USA Inc. and Motorola Mobility Inc. confirmed that some of their mobile devices did, in fact, contain Carrier IQ Inc. software that collected user data.

The admission comes in response to calls from U.S. lawmakers to beef up safeguards of customer privacy.

According to a report from Bloomberg, approximately 450,000 T-Mobile customers “use nine devices containing the software that provides data including telephone numbers dialed and received.”

T-Mobile maintains that it doesn’t use the software to view texts, e-mails, photos, videos or monitor voice messages, log keystrokes or Internet activity.

“Motorola Mobility neither received nor had access to any data collected by the Carrier IQ software, with the exception of approximately 125 devices used for testing the Carrier IQ software implementation,” T-Mobile says.

The software is used only “to obtain data about the nearest cell phone tower,” the company added, while noting that “customers expect us to take pro-active steps, including the use of reasonable diagnostic tools, to ensure network reliability and enhance our customers’ device experience.”

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2 comments

  1. superuberlinuxusr

    The EFF is grasping at straws because they know Trevor is going to get hit with hundreds of liable suits. They have nothing and they know it. People have already said he was wrong and yet he remains silent letting things get worse.
    Pathetic if you ask me!
    So far my understanding is there is open dialog between Carrier IQ and the FCC and FTC. there is an inquiry and no one is being arrested and no agents showing up on their door step. There is no investigation and any dialog is open and transparent. This will all go away I am sure.
    I believe Trevor had his detection tool removed from the android market place. I don't know if it was put back. There have been other reports to that other developers are saying the the bloggers initial inspection of what the software does is in fact wrong.
    I truly believe the software is simply diagnostics. I know lots of screaming and yelling and freaking out over a video, which if you are technically inclined is "fake" for all intense and purposes. Just look at what others have reported after reverse engineering the product and also watching how the software processes and reads information. The "security researcher" if you want to call him that works for a company called Telogis. I hear they are trying to get up to the race with Carrier IQ. What better way than to get the leader shut down and you quietly slip into the vacuum that is left behind. If you don't believe me check out the bloggers linked in profile.
    I think he was asked to do this as corporate espionage, and then they will control it all. Al bet a little differently.

  2. superuberlinuxusr

    So far my understanding is there is open dialog between Carrier IQ and the FCC and FTC. there is an inquiry and no one is being arrested and no agents showing up on their door step. This will all go away I am sure.
    I believe Trevor had his detection tool removed from the android market place. I don't know if it was put back. There have been other reports to that other developers are saying the the bloggers initial inspection of what the software does is in fact wrong.
    I truly believe the software is simply diagnostics. I know lots of screaming and yelling and freaking out over a video, which if you are technically inclined is fake
    for all intense and purposes. Just look at what others have reported after reverse engineering the product and also watching how the software processes and reads information. The "security researcher" if you want to call him that works for a company called Telogis. I hear they are trying to get up to the race with Carrier IQ. What better way than to get the leader shut down and you quietly slip into the vacuum that is left behind. If you don't believe me check out the bloggers linked in
    profile.
    I think he was asked to do this as corporate espionage, and then they will control it all. Al bet a little differently.

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