Study: 31 Percent of U.S. Adults Prefer to Be Reached via SMS, 51 Percent Still Prefer Calls

According to a new Pew Research study, almost one-third of US adults prefer to be reached via text message rather than voice calls. According to the data, roughly 73% of US adults send text messages and 83% are “mobile phone users.”  While nearly a third prefer text messaging, a solid 51% would choose a voice …   Read More

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According to a new Pew Research study, almost one-third of US adults prefer to be reached via text message rather than voice calls.

According to the data, roughly 73% of US adults send text messages and 83% are “mobile phone users.”  While nearly a third prefer text messaging, a solid 51% would choose a voice call and 14% say it depends on the situation.  While it’s likely not that surprising that people in the U.S. increasingly prefer SMS over voice calls, there were some other interesting tidbits included in the data.

For example, the findings reveal that mobile usage has actually begun to level off among the US adult population.  On average, 41.5 SMS messages are sent or received on a given day, with the average adult sending or receiving 10 texts each day.  On the other hand, cell users make or receive an average of 12 calls on any given day.  Young adults between 18-24 text most frequently (big surprise, I know), sending on average 109.5 messages each day or 3,200 texts each month.  The average mobile phone user in that group sends or receives 50 texts each day or 1,500 texts each month.

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1 comment

  1. mr37212

    I don't know about everyone else but to me it irritating when someone, whom I regularly communicate with, leaves me a voice message to say things they could text or email. I like to leave my voice box for biz inquiries if I am unable to answer.. In addition I respond faster to text and emails. Hopefully the 51% will come around eventually.

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