Samsung Sounds the Alarm: Sales, Exchanges of Galaxy Note 7 Halted

CNBC confirmed late Monday that Samsung is expected to ask its global partners to stop all sales and exchanges of its Galaxy Note 7. Amid widespread fire and explosion concerns that, despite being blown out of proportion by some media outlets, have warranted legitimate investigations...

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SamsungCNBC confirmed late Monday that Samsung is expected to ask its global partners to stop all sales and exchanges of its Galaxy Note 7.

Amid widespread fire and explosion concerns that, despite being blown out of proportion by some media outlets, have warranted legitimate investigations and a need for action to ensure the safety of consumers.

Samsung wants sales and exchanges halted for “further investigation.”

The electronics giant told consumers with either an original Galaxy Note 7 or a replacement Galaxy Note 7 device that they should power down and stop using the device immediately.

The news comes against a backdrop of troubling reports indicating that even replacing devices may be overheating.

“I appreciate the safety leadership role the wireless carriers and retailers are playing by temporarily stopping the sale of the Note 7 and not providing the Note 7 model as a replacement device,” Consumer Product Safety Commission Chairman Elliot Kaye said in a statement quoted by CNBC. “No one should have to be concerned their phone will endanger them, their family or their property.”

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