Mobile Devices Could Help Health Care Reform: Deloitte

Health care reform may be a particularly American concern, but mobile technology may offer improvements to patients’ lives that everyone could appreciate. In a new Issue Brief, the firm Deloitte says mobile devices like smart phones can help consumers enhance their own, taking certain costs out of the health care system. Using electronic health records, …   Read More

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Health care reform may be a particularly American concern, but mobile technology may offer improvements to patients’ lives that everyone could appreciate. In a new Issue Brief, the firm Deloitte says mobile devices like smart phones can help consumers enhance their own, taking certain costs out of the health care system.

Using electronic health records, and collecting information therein via cell phones or other personal portable devices, it may become possible to “analyze aggregate data to activate mobile, patient-specific output such as medication reminders, healthy habit tips and medical bill reminders,” according to Deloitte.

“The personal health record embedded in mobile communication devices (which Deloitte dubs “mPHR”) is the ‘killer app’ that may change the game for providers, consumers and payers,” Paul Keckley, Ph.D., executive director, Deloitte Center for Health Solutions, said in a release.  “Considering that treating chronic disease accounts for more than 70 percent… of the total $2.4 trillion in health care spending in the United States, the business case for (health records in mobile phones) is solid for helping to reduce costs for managing chronic conditions, such as diabetes and obesity.”

Some software makers are ahead of Deloitte.

In April, we reported on Globatel’s SMS solution called MedAlirti, which enables images, audio and video files to be sent as SMS text messages to any multimedia capable wireless device, regardless of carrier; streamlines communications throughout the health information ecosystem; and can be implemented to improve a variety of healthcare-related services by utilizing advanced, managed two-way SMS text messaging technology.

And last year, we noted how Kaiser Permanente implemented an SMS-based patient reminder system, powered by mobileStorm. During a one-month pilot program, the healthcare company was able to save $150 per appointment–an overall cost savings of 30 percent.

The Deloitte 2010 Survey of Health Care Consumers found that:

  • Fifty percent of consumers want a personal monitoring device to alert and guide them to make improvements in their health or treat a condition.
  • Approximately six out of 10 consumers (57 percent) want to access an online PHR connected to their doctor’s office.
  • Twice as many Gen X and Y consumers want to access and maintain their PHRs using a mobile device than do baby boomers and senior citizens.
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6 comments

  1. 41% Want Mobile Healthcare: PricewaterhouseCoopers | Prepaid MVNO

    […] And PricewaterhouseCoopers is not the only research and intelligence firm to reach this conclusion. Deloitte recently talked up the idea of health records embedded on consumers’ handsets. But the new report […]

  2. Maureen Hall

    I agree that this is good news and about time that health care makes the leap into the digital age. I'm all for it! What worries me is that last data point from the Deloitte study: "Twice as many Gen X and Y consumers want to access and maintain their PHRs using a mobile device than do baby boomers and senior citizens." All too often I have seen the "one-size fits all" mentality of health care organizations kick in to kill breakthrough technology initiatives. This is especially true in the patient communication / compliance area. If it doesn't work for seniors, the rationale goes, it's not worth doing. Let's hope the tide has changed.

  3. SMS For EMS | Mobile News & Reviews

    […] state and federal laws as per HIPAA requirements, the company says. The service is another progression in the mobile health care space, which promises to save money for patients and providers alike, and also make care easier and […]

  4. Wellescent Forums

    Finally, it would seem that health care is making the leap to the digital age in terms of patient, health-system interaction. If the information extraction potential of other industries can be realized within health care, there is significant possibility to reduce costs by preventing and better managing illness rather than doing as much clean up and restorative activity on the back end.

  5. Susan Torrico

    This is good news because too many patients are still unaware that such reminder systems already exist and are commercially available for them to use right now.
    OnTimeRx.com has been providing affordable phone, email and SMS reminder plans for several years. It's good to learn that the Deloitte 2010 Survey of Health Care Consumers found that: 50% of consumers want a personal monitoring device to help them manage their health. If these are the same 50% who are not compliant.now, it would solve a huge and costly problem. One can HOPE!!

  6. Spence

    Interesting feature. It's incredible how far mobile technology has come over the last 15 years.

Comments are closed.