United Airlines has announced plans to equip its flight attendants with Apple’s iPhone 6 Plus, making United the latest major carrier to embrace mobile technology for in-flight crew members.
The effort is designed to put important safety and service information at flight attendants’ fingertips while simultaneously “enhancing their ability to meet customers’ needs.”
According to the airline’s announcement, United will begin distribution of iPhone 6 Plus units to its more than 23,000 mainline flight attendants during the second quarter of 2015.
Upon introduction, the devices will have the ability to handle most onboard retail transactions and will enable access to company email, united.com and the company’s Intranet as well as policies and procedures manuals.
“We are thrilled to make this investment in our flight attendants,” said Sam Risoli, United’s senior vice president of inflight services. “iPhone 6 Plus will enable them to deliver an even higher level of flyer-friendly service and will offer our flight attendants simple, one-touch access to valuable work information, enabling them to better serve our customers.”