Get ready for a major upgrade at a future Hilton hotel stay.
Beginning next year, guests can kiss the hotel’s front desk goodbye. The check-in process once a staple of the hotel experience will soon be relegated to the trash bin of history.
Soon, all you will need is your smartphone to access a room at a Hilton property.
The Wall Street Journal reports that all 4,200 Hilton properties worldwide will be ready to offer smartphone-based room access by the end of 2016
The app released by Hilton already allows guests to electronically check-in to hotels. However, guests still have to physically go to the front desk in order to retrieve their room keys. The Hilton group announced that with the smartphone, guests will be sent a key code electronically to use, in order to unlock and get into the rooms.
Hilton, however, is not the first hospitality giant to go mobile. Select properties belonging to Starwood Hotels & Resorts Worldwide Inc., Marriott International Inc., and InterContinental Hotels Group, have already introduced similar mobile features.
“We are giving customers unprecedented choice and control at scale, and in the palm of their hands,” says Hilton’s chief executive Christopher Nassetta.
To learn more about Hilton’s vision for the future of hotel room keys, check out the full WSJ report here.
