According to a new report from Gartner, smartglasses – like Google Glass – are causing CIOs to take a fresh look at the impact wearable electronics will have on the enterprise.
Gartner said that the use of smartglasses has the potential to improve worker efficiency in vertical markets such as manufacturing, field service, retail and healthcare.
“Smartglasses with augmented reality (AR) and head-mounted cameras can increase the efficiency of technicians, engineers and other workers in field service, maintenance, healthcare and manufacturing roles,” said Angela McIntyre, research director at Gartner.
“In the next three to five years,” McIntyre adds, “the industry that is likely to experience the greatest benefit from smartglasses is field service, potentially increasing profits by $1 billion annually. The greatest savings in field service will come from diagnosing and fixing problems more quickly and without needing to bring additional experts to remote sites.”
Smartglasses still remain an emerging technology in the enterprise and less than one percent of companies in the U.S. have implemented smartglasses, although Gartner predicts that may increase to 10 percent during the next five years for companies with offsite workers, such as field service personnel and inspectors.
To check out the full report, click here.