CIGNA Creates Mobile Directory Of Health Providers

The health insurance company CIGNA is making it much less daunting for its customers to find in-network specialists and figure the best place to buy their medications. CIGNA Mobile makes it much easier to find, say, a dermatologist or oncologist after a routine general checkup uncovers an odd-looking mole. Accessible by any Internet-capable phone, the …   Read More

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The health insurance company CIGNA is making it much less daunting for its customers to find in-network specialists and figure the best place to buy their medications.

CIGNA Mobile makes it much easier to find, say, a dermatologist or oncologist after a routine general checkup uncovers an odd-looking mole. Accessible by any Internet-capable phone, the directory lists a million health care professionals in the company’s network. Also, the directory reveals pricing on medications at 60,000 pharmacies across the United States. It also helps patients figure out which medications are covered under their plans, and offers other answers about coverage based on the consumer’s own insurance package.

It’s a savvy product that accomplishes several tasks: Saves the patient time and money; potentially reduces the amount of time a physician has to spend answering a patient’s questions; and creates a sense of personal attention (CIGNA Mobile includes the ability to speed-dial the company’s 24/7/365 service team).

Both consumers and health care providers want these kinds of benefits, according to a recent PricewaterhouseCoopers survey. CIGNA Mobile brings mobile health records–greatly desired by patients–a step closer to reality.

“We’ve developed CIGNA Mobile to deliver the information you want when you need it to help ensure you get the most from CIGNA health benefits,” James Nastri, CIGNA vice president of product and service transparency, said in a release. Added Nick Taylor, president of Usablenet, which powers CIGNA Mobile: “…It is clear that mobile is a massive opportunity for health service companies to allow medical professionals and consumers to seamlessly access core services from all mobile phones, wherever they may be.”

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1 comment

  1. Matt

    Usablenet. Way over priced, How can they can they get away with that. Their mobile web does not even look that great.

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